Interlibrary Loan

You may submit your Interlibrary Loan forms online.

Read our Interlibrary Loan Policy.

What is Interlibrary Loan (ILL)?
Interlibrary Loan service is a free service offered to you by the City of Mesa Library. We borrow books, videos, and audiobooks from other libraries that you need but that we do not own. We also can try to obtain photocopies of magazine, journal and newspaper articles from periodicals that we do not own.

How do I get in touch with ILL?
Office hours are Monday-Friday 8:00 a.m.-4:00 p.m.
We are located in the Main City of Mesa Library building at 64 East First Street, Mesa, AZ 85201
Phone: (480) 644-2732
Fax: (480) 644-2991
E-mail: ill.info@cityofmesa.org

Who is eligible to use this service?
Interlibrary Loan is available to any patron with a current City of Mesa Library card who is in good standing with the Library.

How do I submit requests?
Use our online request form. Paper interlibrary loan request forms are also available at the Library’s Reference Desks at all three City of Mesa Library branches. 

Please tell us as much information as you know about the item you would like for us to borrow. Do not abbreviate titles. Before submitting a request, make certain that item is not available at any City of Mesa Library branch. There is a limit of three active requests per patron at one time.

How long does it take to get a book or article?
We process your requests as quickly as possible. We borrow from libraries all over the U.S. and in Canada. It can take from a few days to a few weeks for us to receive the materials. Most materials are sent via the Maricopa County Library Courier or the U.S. Post Office.

Are there types of library material that cannot be borrowed?
The following materials are generally not available through Interlibrary Loan:

• Rare books
• Popular items, or books/audiovisual materials that are in demand
• Newspapers and manuscripts (unless available in microform)
• Entire issues of periodicals
• Reference books or special items that libraries do not loan

How long are the loan periods?
On an average, the loan period is 3 weeks. It can be shorter or longer, depending on the rules set by the library that lends the material to us.

What about fines?
Overdue fines are $1.00 per title per day. If an Interlibrary loan is requests for you, and you do not pick it up, a 50¢ fee will be added to your account. Please call the Interlibrary loan office if you no longer need your request.

How will I be notified when my material arrives?
The Library’s computer will call you or send an email message when your material is available for you to pick up. If we cannot contact you either of these two ways, we will send you a notice in the mail.

Where do I pick up and return my books?
You may select the City of Mesa Library branch most convenient for you to pick up your materials. You may return your materials to the Circulation Desk at any City of Mesa Library branch. Photocopy requests are mailed to the address on your library account.