Catalog and Databases Technical Help: AOL users
Did you find the answers you were
looking for on our help pages or online tutorials?
Please help us better serve you by completing this
short survey.
Enabling cookies and
java:
If you change the settings
on your AOL browser as instructed below, and you are still unable to
login to our Articles & Information Databases, you may need to use
an alternate browser to connect. Your computer is probably equipped with
Internet Explorer. Please try using Internet
Explorer if the following steps do not solve your login problems.
AOL for PC
How to change your security and cookies settings:
- Select
"View | Internet Options..." from the main menu.
- Change to the
"Security" tab.
- Select
"Custom" and click "Settings..."
- Scroll down to
the "Security" section.
- To enable:
Select "Always accept cookies"
- To disable:
Select "Disable all cookie use"
- To get a
prompt: Select "Prompt before accepting cookies"
- Click
"OK"
AOL for
Macintosh
How to change your cookies settings:
- Go to My AOL,
then click on Preferences
- Click on WWW.
- Go to Advanced
Settings.
- In the left
pane, click on Receiving Files, then in the right pane, click on
Cookies, and choose "Never Ask" or "Ask".
For All Browsers
Are you
getting a download window when you try to enter our Articles &
Information databases from home?
When entering our Articles
& Information databases, do you see a download pop-up window instead
of a log in screen? If so, you may have a download accelerator loaded on
your computer. Real Player sometimes installs a download accelerator
automatically, or you may have downloaded a separate download
accelerator.
To prevent the pop-up window
from appearing on your screen, please disable your download accelerator.
You will then be able to log-in from home to use our Articles &
Information databases.
How do I uninstall
RealDownload from my computer?
To uninstall RealDownload, click the Start menu, choose Programs, then
Real, then RealDownload 4, then click on "Uninstall RealDownload".
The change will take effect after you restart your computer.
What if I do not want
RealDownload to handle a particular download?
If there's a download link that you don't want RealDownload to handle
for you, just hold down the control ("Ctrl") key on your
keyboard when you click the link. Your web browser will handle the
download as if RealDownload wasn't even there.
Questions or comments contact:
480-644-2207
mesalib.info@mesaaz.gov
|
